The IT Department for Small Business

West Michigan Technology Services

About

West Michigan Technology Services (WMTS) started in April 2011 with the goal of creating a company that WE would like to do business with.

We want WMTS clients to think of us as their IT Department. Our goal is to provide the best technical support possible with exceptional customer service. We pride ourselves on the relationships we form with our clients, and it’s this level of service that makes us an extension of your business.

For every client large or small, we take pride in solving problems, providing support and helping you understand your technology.

 

Our Vision

Our Vision is to become one of the leading sources of IT support in West Michigan with a recognized brand name and a reputation for excellence. We are a growing team of well-trained individuals that believe in a culture of mutual respect, professionalism, and understanding for clients while demonstrating honesty, integrity, and living by the “Golden Rule.” We maintain a friendly, family environment that allows our staff the flexibility to achieve a healthy balance of work and life.

 

Our Core Values

Integrity   in·teg·ri·ty /inˈteɡrədē/ – the quality of being honest and having high moral principles; moral uprightness.

Honesty   hon·es·ty /ˈänəstē/ – the quality of being free of deceit and untruthfulness; sincere.

Humility   hu·mil·i·ty /(h)yo͞oˈmilədē/ – the quality or condition of being humble; modest opinion or estimate of one’s importance

What Our Clients Say About Us

 

“Rick and West Michigan Tech Services were extremely knowledgeable and helpful when it came to getting my business WiFi networks running smooth! Thanks again!”

Trevor Commee

“Tom was a tremendous help! I was having issues with my check printer and he was able to get it working 🙂 It was a challenging issue but he did not give up and stayed on the phone with me until it was resolved. West Michigan Tech Services are always so pleasant and nice to work with. We are very happy customers!”

Cassie Miesch

“I can’t say enough good things about Rick and his team at West Michigan Tech Services. Rick has been in complete control of all of our computer needs for years. He has NEVER let us down in any aspect. I would highly recommend West Michigan Tech Services to anyone in need. If anyone would like a reference in person feel free to contact Dental Associates of West Michigan.”

Dental Associates of West Michigan

“Both for company use and personal, I have used WMTS services. For company purposes, the company has dropped everything and come to our aid for whatever issues and when ever they occur whether its coming personally to our facility or jumping in remotely. I have also experienced their services personally when we had home computers with a virus, the owner personally met me close to home at ten at night to get the computer so that our daughter would have it back quickly for school. I could not recommend this company enough, Rick and Tom are the best!!!!”

Laurie Nozal

“West Michigan Technology Services is our “go to” technology company! They are simply the best! They work extremely hard for Gwyneth Paige {Couture Letterpress} and we just love Rick! Thanks for all your hard work!!”

Gwyneth Paige, Couture Letterpress

“West Michigan Technology Services has brought us back into the real world of business technology and we could not be happier. Rick has been a wonderful addition to our list of outside sources of reliable community support and has also showed us other areas where our company can save some money, such as our phone bills – both mobile and land line.”

JWK Construction, Inc.

“Working with Rick and the West Michigan Technology Services team is like nothing our company has ever experienced. They are friendly, quick and efficient for whatever our information technology need. We rely on WMTS for our phone system, network and workstations. I never feel like I’ve been overcharged unlike past IT experiences. I highly recommend this outstanding team to other small business owners. You’ll get the service and support you deserve, on a budget you can afford.”

Innereactive Media

“West Michigan Technology Services provides excellent customer care with cost-effective solutions. Our business technology issues are addressed immediately to reduce our downtime and keep our business operating smoothly.”

Brigade Fire Protection Inc.

West Michigan Technology Services

1345 Monroe Ave., Suite 118
Grand Rapids, MI 49505