The West Michigan Technology Services Backstory
West Michigan Technology Services was founded in 2012 with a simple goal: to provide top-tier IT services while building long-term client relationships. From day one, we focused on being the IT partner businesses could trust—not just for fixing problems, but for keeping technology running smoothly so they could focus on growth.
Over the years, we’ve stuck to our core values: reliability, honesty, and a no-nonsense approach to IT. We don’t believe in unnecessary upsells or confusing jargon—just straightforward solutions that work. That’s why many of our first clients are still with us today, proving that great service and strong relationships stand the test of time.
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Meet the Experts Behind Your IT Success
Our team is a fun, knowledgeable crew that keeps IT running smoothly without the stress. We’re problem-solvers, tech enthusiasts, and relationship builders who believe great IT services should be reliable, easy to understand, and maybe even a little fun.
Rick Irvine - Owner / Founder
Back in the Windows 95 days, I was studying to be an Architectural Draftsman at GRCC. But when I landed a project manager gig, I found myself drawn to the computers more than the blueprints.
Before long, I switched my major to Network Administration and never looked back. Fast forward to 2012 when I took the plunge and launched West Michigan Tech Services LLC. From Drafting to networks, fate led me to my true passion – technology.
Jason
Jason's fascination with computers ignited at the early age of eight, sparked by the dismantling of a Packard Bell 386. This early exploration fueled a passion that led him to pursue a computer-related degree. However, the pace of learning at Macomb Community College proved too slow, prompting him to seek practical experience. He landed a job that provided invaluable hands-on training, immersing him in the world of firewalls, servers, internet protocols, and more. Jason quickly rose through the ranks to lead network support, a position he held for five years. He then transitioned to a network operations center manager role, overseeing RMM monitoring, backups, maintenance, and patching. After eight years, the repetitive nature of the remote work and lack of opportunities to build new systems led him to WMTS. Currently, he thrives as the lead engineer and tech, where he tackles diverse challenges, from troubleshooting computer issues to implementing new network, phone, and server solutions.
Why Our Clients Stick With Us
Trust That’s Earned, Not Just Promised
We don’t rely on flashy sales pitches—we prove our value through action. Our clients stick around because we deliver consistent, honest IT services that keep their businesses running smoothly without hidden fees, gimmicks, or unnecessary upsells.
Fast, Friendly, and Actually Helpful Support
No endless hold times, no unhelpful responses—just real people solving real problems. Our team is quick to respond, easy to talk to, and genuinely invested in making sure our clients get the IT support they need without the usual tech frustration.
Our First Clients Are Still With Us
We’re not just another IT provider—we’re a long-term partner. Some of our first clients from 2011 are still with us today, proving that when we build a relationship, it’s built to last.
vCIO Services That Help Businesses Grow
We don’t just fix tech issues—we help businesses plan for the future. Our vCIO services align IT with long-term goals, making sure technology decisions support business success rather than just patching problems.
A Relationship-First, Sales-Last Approach
We focus on providing real value instead of upselling unnecessary services. Our clients know they’re getting exactly what they need—no fluff, no wasted money, just IT services that truly support their business day in and day out.
We’re Fun (But Still Get Things Done)
Tech problems are frustrating enough—your IT provider shouldn’t add to that. We keep things lighthearted, easygoing, and enjoyable to work with while always delivering top-tier IT services that keep businesses running without a hitch.
Smarter IT, Less Stress, and More Success
Your business deserves IT services that go beyond quick fixes. We focus on long-term solutions, proactive strategies, and a trusted partnership that keeps your technology running smoothly. Let’s tackle your IT challenges together and build a smarter, more secure future for your business.
Call (616) 310-6966 today or smash the button below to get started. Let’s make your IT undeniably awesome!
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