West Michigan Technology Services
Nestled within Grand Rapids, West Michigan Tech Services (WMTS) is your dedicated IT partner known for propelling small businesses toward success. Established in 2011, we are acclaimed for our unswerving commitment to equipping small businesses with outstanding IT support.
Our reputation is built on the pillars of reliability and exceptional customer service. We’ve earned our client’s trust by being swift to respond, always available, and readily stepping beyond the call of duty — whether that involves late-night meetings to resolve computer viruses or continuous system monitoring to mitigate potential threats.
Leading our team is Rick, whose depth of knowledge, professionalism, and friendly demeanor is a hallmark of the WMTS experience. From rapidly fixing computers on short notice to reorganizing and upgrading network systems, Rick and the team embody the core ethos of WMTS — commitment, capability, and customer-centricity.
At WMTS, every client is a top-tier client, regardless of size. From managing intricate IT infrastructures to translating tech jargon into everyday language, we ensure our clients are never left in the dark regarding their IT concerns.
Our relationships with clients are deep-rooted and built on trust. As we’ve grown with our clients, we’ve adapted our services to meet their changing needs. This dedication to growth and adaptability, underpinned by our genuine interest in our client’s success, distinguishes us in the dynamic realm of technology.
Choose West Michigan Tech Services, and you’re opting for an IT partner that truly cares, delivers on its promises, and empowers your small business to soar. We’re not just your IT service provider but a steadfast pillar in your business growth story.
Protect Your Business Now!
Don’t let IT issues stall your success. Secure your business now with our expert IT support, ensuring you’re always up, running, and ready for growth.
Meet Your Team at WMTS
Back in the Windows 95 days, I was studying to be an architect at GRCC. But when I landed a project manager gig, I found myself drawn to the computers more than the blueprints. Before long, I switched my major to network admin and never looked back. Fast forward to 2012 when I took the plunge and launched West Michigan Tech Services LLC. From drafting to networks, my circuitous path led me to my true passion – technology.
From SCUBA Safety Ops in Denver to client relations in Grand Rapids – my path to IT was unconventional. Lured by the water to Michigan, I met Rick while diving and quickly joined the WMTS crew. Now I demystify tech, making it accessible for all with my passion for answering questions. I love elucidating IT so it clicks for people. My winding journey has led me to translate tech in a human way. Excited to have you on this journey with me!
My tech obsession started back in 2015 when I caught the repair bug, refurbishing electronics to resell. By 2016, I was hungry for more – so I joined the WMTS crew as help desk support. Since then, it’s been a wild ride keeping up with the ever-changing world of IT while delivering top-notch service to our clients. I’ve embraced every twist and turn, conquering challenges and leveling up my skills. And I’m just getting started! The fast-paced tech landscape keeps things fresh for me every day.
My hacking skills nearly got me expelled from high school – until the IT director saw potential. He took me under his wing, teaching me cybersecurity the right way. From rebel to mentorship, that fork in the road set me on my path. I cut my teeth solving tech issues for the U.S. Forest Service’s fire teams starting in 2020. Now at WMTS, I continue growing as a support technician – and stay on the right side of the firewall. My winding journey from mischief to mastery made me the tech expert I am today.