3CX Solutions

Upgrade to smarter, more reliable business phone communication today.

Unified Communication That Works

3CX transforms the way your business communicates by unifying calls, video meetings, messaging, and integrations into one platform. Our team configures it to fit your needs so communication becomes simpler, faster, and more cost effective.

Whether your staff is in the office, working remotely, or traveling, 3CX ensures seamless connectivity across devices without sacrificing quality or security. We handle setup, training, and ongoing support so you get maximum value from your investment.

Seamless Communication Advantages

  • Streamline calls, video, and chat in one platform.

  • Reduce costs by eliminating expensive phone hardware.

  • Integrate with tools like Microsoft 365 for efficiency.

  • Easily scale as your business grows without disruption.

  • Improve customer interactions with faster response times.

  • Support remote teams with mobile and desktop apps.

  • Enhance security with encrypted communications.

"This company is hands-down AMAZING! From the people in the office and their customer service, down to the knowledge they possess is just….WOW!! Rick is AWESOME, he’s lowkey a wiz behind the computer. Great job guys!"

SHA'VON MOORE

Michigan

West Michigan Glass Block

"Highly Recommend the crew @ WMTS for ALL your computer needs. Their staff is Very Friendly and Accommodating and they work quickly to resolve any technical issue you may be experiencing. (...) SO YES, If you need help in this arena...what are you waiting for? Call them!!"

GREG COWAN

West Michigan Glass Block

"Rick & his team have been our go to for years. We have tried other IT support companies, Rick's quick response, knowledge and attentiveness to detail will keep us with WMTS for long to come. Amazing group to work with!"

JEFF SWANSON

Michigan

Our Proven 3CX Deployment Approach

We implement 3CX with a process designed to ensure smooth adoption, minimal downtime, and measurable improvements in how your team communicates. Every step focuses on your goals, so the system truly supports your business operations.

Tailored System Design

We analyze your communication needs and create a customized 3CX configuration that maximizes efficiency, integrates essential tools, and ensures your team can work effectively in the office, remotely, or anywhere else on the go.

Seamless Implementation

Our team manages every stage of installation, testing, and transition. We coordinate closely with your staff to prevent interruptions, migrate settings, and get your new phone system operational with zero confusion or productivity loss.

Comprehensive Training

We provide hands-on training so your team can confidently use all features of 3CX. From call routing to video conferencing, we make sure every user understands how to leverage the system to its fullest potential, day in and day out.

Ongoing Optimization

We monitor performance, apply updates, and adjust configurations as your business evolves. This proactive approach ensures your 3CX system continues to meet your needs and delivers lasting communication improvements.

When Communication Becomes a Roadblock

Outdated or fragmented phone systems can slow down operations, frustrate staff, and cause missed opportunities. If calls are frequently dropped, voicemail messages go unheard, or collaboration requires multiple disjointed tools, productivity and customer satisfaction can both take a hit.

Businesses often struggle with scaling their communications as they grow. Adding new team members or locations without a flexible, unified system can be costly and complex. A modern 3CX solution removes these barriers and adapts to your needs seamlessly.

Choosing the Right 3CX Partner

The success of your 3CX system depends on more than the software itself. Expert planning, configuration, and support ensure the platform works exactly as it should and delivers the performance your business relies on every day.

We align every deployment with your unique goals, integrating essential tools and providing proactive service long after installation. Our approach ensures you get a communication solution that scales, stays secure, and continues to deliver value over time.

Trusted for Communication Success

We provide businesses with expertly deployed 3CX systems that streamline operations, cut costs, and improve collaboration. Our focus on quality, reliability, and support ensures every client receives a communication solution designed to meet their needs now and well into the future.

  • Expert 3CX Knowledge

Our expert team has extensive experience designing and supporting 3CX systems for businesses of all sizes. We manage every step to ensure reliable performance, seamless integration with daily operations, and measurable improvements in communication efficiency across your entire staff and organization.

  • Proactive Performance Monitoring

We continuously monitor call quality, uptime, and system stability to identify and resolve potential issues before they cause disruptions. This proactive maintenance ensures consistent performance, reduced downtime, and a dependable communication experience for your staff and clients every day.

  • Client-Focused Support

Our support team responds quickly to your 3CX queries, providing the clear, direct answers you need in order to keep your staff productive and confident. We make it easy to get help, ensuring your clients experience consistent, reliable service whenever they connect with your business by phone or video.

  • Flexible, Scalable Solutions

We tailor 3CX to fit your current requirements while planning for future needs. Adding features, locations, or team members is straightforward, cost-effective, and disruption-free, allowing your communication system to evolve naturally as your business expands or priorities change.

stopped before they turn into business-halting disasters.

FAQs About Our 3CX Support Services

What are the key features of 3CX?

3CX includes voice, video, chat, and integrations in one platform. It offers call recording, advanced call routing, CRM integration, and mobile apps, helping businesses communicate more effectively without juggling multiple separate tools or systems.

How does 3CX support remote teams?

3CX provides mobile and desktop apps that give employees full access to the phone system anywhere. They can make and receive calls, join video meetings, and send messages securely from any device with an internet connection.

Can 3CX integrate with my existing tools?

Yes. 3CX integrates with Microsoft 365, CRMs, and other business applications. This allows click-to-call, automatic contact syncing, and streamlined workflows, saving time and reducing errors caused by switching between disconnected communication systems.

Is 3CX scalable for growing businesses?

3CX is designed to scale easily. Adding new users, features, or locations requires minimal effort and cost, allowing the system to grow with your business without major infrastructure changes or extended downtime.

What security measures does 3CX offer?

3CX includes encryption for calls, built-in firewalls, and regular updates to protect against vulnerabilities. These security features safeguard sensitive communications and help ensure compliance with industry standards and regulatory requirements.

Smarter Communication Starts Right Here

Transform how your business connects with clients and teams through a customized 3CX system. We design, implement, and support solutions that improve efficiency, reduce costs, and keep you connected seamlessly whether in the office, remote, or on the go.

Call (616) 310-6966 today to discuss what 3CX offers your business.