west michigan technology services
We Provide Outsourced IT Support That Put Your Greater Grand Rapids Businesses First
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Your Trusted Partner for Proactive, Reliable, and Affordable Outsourced IT Support in Greater Grand Rapids
At West Michigan Technology Services (WMTS), we provide outsourced IT support designed to help your business operate smoothly, securely, and efficiently. Whether you’re looking to outsource your IT department, strengthen your cybersecurity posture, need an IT team to set up your 3CX Business Phone System, or get managed IT services in Grand Rapids, our team delivers expert support tailored to your needs.
From remote IT support to on-site troubleshooting, we handle every aspect of your technology so you can focus on running your business — not fixing IT issues.
Marketing Wins, Studio Builds & Cyber Simulations | Bourbon 30 Podcast
Phishing Attacks, Spam Chaos & Security Wins | Bourbon 30 Podcast | West Michigan Tech Services
Law Meets IT Over Bourbon | Stacy Van Dyken on Bourbon 30 Podcast | West Michigan Tech Services
We’re Too Busy Fixing IT to Brag About It...
Our Clients Share Their Experience With Our Trusted Managed IT Services in Greater Grand Rapids and Across Michigan
They Go Above and Beyond
“Devon is one of a kind! He is very responsive and always makes sure that everything is fixed and running before he leaves! He goes above and beyond with his customer service and explains everything he's doing. (...)The guys over at WMTS are fabulous and I highly recommend!”
JOSE VICSRIO
Michigan
Friendly and Accommodating
“Highly Recommend the crew @ WMTS for ALL your computer needs. Their staff is Very Friendly and Accommodating and they work quickly to resolve any technical issue you may be experiencing. They are a vast storehouse of knowledge when it comes to ALL things technology focused. (...)”
VALERIE YOUNG
Michigan
Exceptional Service
“Incredible customer service. They make this company of 2 people feel like a top client. WMTS comes up with hardware and software solutions for our business, preparing for possible scenarios and challenges that may come up. Thanks Rick & Tom for being the IT Team for our business!”
JULIE GREEN
Michigan
Think you're secure? Get your Cyber Security Score!
Get it in 30 seconds!
Enter Your Website URL to Get Your Cyber Score Right Now:
Think you're secure? Get your Cyber Security Score!
Get it in 30 seconds!
Enter Your Website URL to Get Your Cyber Score Right Now:
WMTS at the South Kent Chamber Golf Event
Stay Secure. Stay Operational. We've Got Your Back.
Cybersecurity is no joke, but that doesn’t mean it has to be stressful. We keep your business secure so you can focus on what matters.
When You Have Security-First IT
Proactive Protection, No Surprises
We stay ahead of cyber threats, implementing layered security that stops problems before they start, so you’re never caught off guard.
Real-World Solutions, Not Scare Tactics
Security is about smart planning. We design protection that fits your business without overcomplicating things or breaking the bank.
Seamless Security, Zero Hassles
Strong security shouldn’t slow you down. Our solutions run in the background, keeping you safe without interrupting your workday.
Trustworthy Advice, No Tech Jargon
We make cybersecurity easy to understand. No confusing buzzwords, just straight talk and real solutions that actually work for you.
When You Don’t Have Security-First IT
Outdated Systems, Easy Targets
Ignoring security updates is like leaving your doors unlocked. Hackers love outdated systems—don’t make their job easy.
Fear-Driven Overcomplication
Some IT companies push unnecessary tools just to make a sale. We focus on what you actually need, not what they want to sell.
Inconvenient Security Roadblocks
Ever had security that makes work harder? That’s a fail. Security should protect you, not slow you down at every turn.
Confusing Advice, Costly Mistakes
If your IT provider leaves you guessing about security, you could be one misstep away from a costly data breach.
West Michigan Technology Services
is Your Trusted Grand Rapids IT Support, Cybersecurity, and 3CX Business Phone System Company
Reliable IT Outsourcing Services That Keep You Connected and Secure
Your technology should empower your team, not slow it down. With WMTS, you gain access to outsourced IT solutions designed for growing Michigan businesses. Our managed IT outsourcing model ensures your systems are monitored 24/7, keeping downtime to a minimum and productivity high.
We provide fully managed IT support and maintenance to keep your infrastructure running efficiently. Our team also delivers comprehensive cybersecurity protection and data recovery solutions to safeguard your business from digital threats and unexpected data loss.
Through our cloud management and remote monitoring services, we help you stay connected and secure, no matter where your team operates. In addition, our helpdesk and user support outsourcing ensures that your employees always have access to fast, friendly technical assistance when they need it most.
For businesses that rely on modern communication, we also handle 3CX business phone system setup and management, helping you streamline collaboration and improve call quality.
As your trusted IT partner, WMTS delivers enterprise-level technology and support at a cost that fits small and midsize business budgets. Learn more about our company and team on our About page.
YOUR DATA AND BUSINESS SAFETY COME FIRST WITH US
The West Michigan Technology Services Approach
Relationships Built to Last
We don’t just fix IT issues—we provide IT support solutions and build long-term partnerships. Our first clients are still with us because we prioritize trust, reliability, and IT services that truly support their business.
No-Nonsense IT
Tech should be simple, not a headache. With our IT outsourcing solutions, we cut through the jargon, offer clear solutions, and ensure you get exactly what you need—no upselling, no unnecessary extras, just results.
vCIO Services That Deliver
We go beyond fixing problems—we help you plan for the future. Our vCIO services align your technology with your business goals, ensuring smart, strategic decisions that drive success.
Fun, But Always Professional
We love what we do, and it shows. Our team delivers outsourced IT support services and IT Solutions with a friendly, approachable style—keeping your business running strong without the IT stress.
Our Core Values
At the core of everything we do is a simple belief: IT should be honest, helpful, and human. From day one, we've focused on earning trust, building long-term relationships, and providing no-nonsense support that actually helps businesses grow.
WMTS Core Values
Our core values are the non-negotiable principles that guide everything we do here at WMTS. We expect our team to live by these values in all interactions, and we are confident that our clients will see these values in action
Integrity
Integrity means sticking to strong morals even when tempted to cut corners when no one is looking. You can count on us to always be honest and make recommendations that truly benefit you, not just make a sale. Trust is at the foundation of our relationships. We may not have yours just yet, but we will earn it. (Integrity – Upholding honesty and ethicality in everything we do.)
Gratitude
There are many other MSP options around, and we’re deeply grateful whenever someone chooses us. We’ll do our best to show our appreciation through top-notch service and support. (Gratitude –Genuine appreciation for every client who chooses us.)
Humility
Technology can be confusing and frustrating! We’ll always approach your issues with patience and understanding. We aim to provide the kind caring service we would want ourselves. (Humility -Meeting every client with patience and care.)
Loyalty
We believe in building long-term relationships founded on trust. We’ll stay loyal to our clients as long as it doesn’t compromise our integrity. (Loyalty – Building trust through long-term, honest, & ethical relationships.)
Growth
This business moves fast! Learning and improving daily is crucial to keep up. We prioritize constant professional and personal growth so we can deliver our best to you. (Growth –Constantly improving to better serve you.)
Our core values define our business. We uphold integrity, express gratitude, lead with humility, embrace loyalty, and pursue growth each day. This guides every single one of our interactions and services. Let us know if you have any questions! We look forward to working with you.
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Have a Question About Cybersecurity? We Have The Answers You're Looking For.
We’re happy to advise on anything cybersecurity-related, with no strings attached.
Call (616) 310-6966 or email [email protected]
Frequently Asked Questions
What is outsourced IT support and how can it benefit my business?
Outsourced IT support allows your business to delegate IT management to experts like WMTS. This ensures your systems run smoothly, securely, and efficiently while reducing costs compared to hiring a full in-house IT team.
What IT outsourcing services does WMTS offer?
WMTS provides comprehensive IT outsourcing services, including managed IT services, cybersecurity, cloud management, helpdesk support, and 3CX business phone system setup. Our solutions are tailored for businesses across Grand Rapids and West Michigan.
How does WMTS ensure 24/7 IT support?
We use proactive monitoring, remote management tools, and a dedicated support team to detect and resolve issues before they impact your business. Whether it’s on-site or remote troubleshooting, we’re available whenever you need assistance.
What makes WMTS different from other IT service providers?
WMTS combines local expertise, a security-first approach, and scalable managed IT outsourcing solutions. Our team treats your IT like our own, providing personalized, reliable, and cost-effective support for Michigan businesses.
Can WMTS handle cybersecurity and data protection for my company?
Yes! WMTS provides robust cybersecurity services, including firewalls, phishing protection, and data recovery solutions, ensuring your business stays protected from digital threats while maintaining compliance with industry standards.
Smarter IT, Less Stress, and More Success
Get IT support and IT solutions that go beyond quick fixes. We deliver proactive solutions and long-term partnerships to keep your business running smoothly. Serving clients in Greater Grand Rapids and nearby areas, and remotely across Michigan. We’re here to solve your IT challenges and secure your business future.
Call (616) 310-6966 today or hit the button below to get started. We’re here to make IT work for you!
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